Controller and scope
Mapinia is the controller for personal data processed to operate the Mapinia app and website. This notice applies alongside the Privacy Policy. Questions and verified rights requests can be sent to support@mapinia.com.
Categories of data
Depending on the features you use, processing can include account and profile data, precise post or event location, uploaded photos and files, ratings and notes, social interactions, messages, event activity, reports, app settings, push tokens, purchase entitlements and technical or security records.
Legal bases
We process data where it is necessary to provide the service you request and perform our agreement with you; where you give permission, including device location permission; where we have legitimate interests in security, abuse prevention, support and service reliability; and where processing is required by law. You may withdraw consent without affecting earlier lawful processing.
Access and portability
You may ask whether we process your personal data and request a copy of eligible data. Where the law provides, you may request portable data in a commonly used machine-readable format.
Correction, restriction and objection
You may correct inaccurate profile information and ask us to restrict certain processing. You may object to processing based on legitimate interests, including by explaining your particular situation. We will assess the request and any overriding legal or safety grounds.
Erasure choices
You can start account deletion from the mobile app Settings. Immediate deletion locks the account without recovery and queues permanent deletion within 24 hours. Alternatively, you can choose a 10-day recovery period and cancel by signing in before it ends. You may also email us with a verified rights request. Legal, fraud-prevention, safety and backup exceptions may apply.
Recipients and international transfers
Data is shared only as needed with processors supporting hosting, authentication, media storage, notifications, purchases, delivery, security and support, or with authorities where legally required. When data moves internationally, we rely on applicable safeguards offered by the provider and required by data-protection law.
Complaints and response
We may need to verify your identity before completing a request and will respond within the period required by applicable law. You also have the right to complain to the data-protection authority where you live, work or believe a violation occurred.
Automated decisions and contact
Mapinia does not describe any solely automated decision that produces legal or similarly significant effects for users. For a rights request, email support@mapinia.com with the email address connected to your account and only the information needed to verify and process the request.